Introduction

These Terms and Conditions enshrined here constitute a binding agreement between the dentist and Dr. Smile, a licensed dental professional. By utilizing the services provided by the practice, you agree to the following terms. These Terms and Conditions are subject to change, so it is your responsibility to review them periodically to stay informed of any updates (maintain for 3 months).

1. Appointment Scheduling and Cancellations

 Scheduling of Appointments:

Appointments can be scheduled either by phone or through our online booking system. Patients are required to provide accurate and complete information when scheduling their appointments.

 Cancellation and No-Show Policy:

Patients are required to notify us at least 48 hours in advance if they wish to cancel or reschedule an appointment. Failure to do so will attract a cancellation fee. The amount will be disclosed at the time of booking. Continuous no-shows may result in termination of the patient-practice relationship.

2. Payment and Fees

 Payment for Services:

Payment for all dental services rendered is due at the time of service unless otherwise agreed upon in writing. 

 Fees for Services:

Our services provide a comprehensive list of all services and associated fees, which are available upon request. However, the fees for dental procedures are subject to change, and it is the patient’s responsibility to confirm the same before treatment. 

Outstanding Balances:

Any balances left unpaid after 30 days of the initial invoice may be subject to interest charges and or collection fees.

3. Patient Responsibilities

Accuracy of Information:

The patient is responsible for providing accurate and up-to-date medical and dental history to Dr. Smile.  This includes, however, but is not limited to, any allergies, existing medical conditions, medications currently being taken, and any previous dental treatments.

Cooperation in Treatment:

The patient agrees to cooperate fully with the dental team to ensure the best possible outcomes for their treatment. Failure to follow pre-treatment and post-treatment instructions or failure to attend follow-up appointments may result in diminished treatment effectiveness.

Minors:

In the case of a minor, the legal guardian or parent must provide consent for treatment and is responsible for all fees incurred by the minor’s dental services.

4. Confidentiality and Privacy

Confidentiality of Medical Records:

All patient records, including dental and medical history, treatment plans, and billing information, are considered confidential and are protected by Dr. Smile. The patient acknowledges that they have read, understood, and agreed to the terms and conditions outlined in this agreement.

Release of Information:

Dr. Smil will only release patient information to third parties when required by law or when the patient has provided written consent for the release of such information.

Acknowledgment 

By accepting the dental services of Dr. Smile, the patient acknowledges that they have read, understood, and agreed to the terms and conditions outlined in this agreement.